Terms of Use
Last Updated: January 2025
1. Introduction and Acceptance
Welcome to Quaktorxthul. These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and Quaktorxthul ("we," "us," "our," or "Company") governing your access to and use of our website at quaktorxthul.world (the "Website") and any related services, features, content, or applications we offer (collectively, the "Services").
By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookies Policy. If you do not agree to these Terms, you must not access or use our Website or Services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically.
2. Company Information
Company Name: Quaktorxthul
Registered Address: 1 Portal Way, London W3 6RS, United Kingdom
Contact Email: assist@quaktorxthul.world
Contact Phone: +44 20 8951 0155
3. Eligibility and Account Registration
3.1 Age Requirements
You must be at least 18 years of age to use our Website and Services. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
3.2 Account Creation
Some features of our Services may require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your password
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that contain false, misleading, or incomplete information, or that violate these Terms.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.
4. Products and Services
4.1 Product Information
We strive to provide accurate descriptions, images, and pricing for all products offered on our Website. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4.2 Product Disclaimer
Our products are dietary supplements and are not medicines. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The products are sold without a prescription. All results are strictly individual and depend on the characteristics of the body, lifestyle, diet, exercise, and other factors.
You should consult with a qualified healthcare professional before using our products, especially if you have any pre-existing medical conditions, are taking medications, are pregnant, nursing, or planning to become pregnant.
4.3 Pricing and Payment
All prices are displayed in British Pounds (GBP) and include applicable VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been placed and confirmed.
Payment must be made in full at the time of order placement. We accept various payment methods as indicated on the Website. All payments are processed securely through third-party payment processors.
5. Orders and Purchases
5.1 Order Acceptance
Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
A contract between you and us is formed only when we send you an order confirmation email. The order confirmation email will include your order number and details of the products ordered.
5.2 Order Modifications and Cancellations
Once an order has been placed, you may request modifications or cancellations by contacting us immediately. We will make reasonable efforts to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed or shipped.
5.3 Delivery
We will deliver products to the address you provide at the time of order. Delivery times are estimates and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to carrier delays, weather conditions, or customs processing.
Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for providing accurate delivery information and ensuring someone is available to receive the delivery.
6. Returns and Refunds
Our return and refund policy is detailed in our Return Policy. By making a purchase, you acknowledge that you have read and agree to our Return Policy.
In summary, we offer a 30-day return policy for unopened products in their original condition. Opened products may not be returned for hygiene and safety reasons. Refunds will be processed to the original payment method within 14 days of receiving the returned product.
7. Intellectual Property Rights
7.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of Quaktorxthul or its content suppliers and is protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content for personal, non-commercial purposes, subject to these Terms. This license does not include any right to:
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content
- Use any data mining, robots, scraping, or similar data gathering or extraction methods
- Download or copy account information for the benefit of another merchant
- Use the Website or Content for any commercial purpose without our express written consent
7.3 Trademarks
Quaktorxthul and all related logos, product names, and service names are trademarks or registered trademarks of Quaktorxthul. You may not use these marks without our prior written permission. All other trademarks appearing on the Website are the property of their respective owners.
8. User Conduct and Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or these Terms
- Infringing upon the intellectual property rights of others
- Transmitting any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
- Impersonating any person or entity or falsely stating or misrepresenting your affiliation with any person or entity
- Interfering with or disrupting the Website or servers or networks connected to the Website
- Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks
- Using the Website to transmit any viruses, worms, malware, or other malicious code
- Collecting or harvesting any personally identifiable information from the Website
- Using the Website for any fraudulent or unlawful purpose
- Engaging in any automated use of the system, such as using scripts to send comments or messages
- Reverse engineering, decompiling, or disassembling any software or technology used on the Website
We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
9. User-Generated Content
9.1 Submissions
The Website may allow you to submit reviews, comments, feedback, or other content ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.
9.2 Responsibility for User Content
You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:
- You own or have the necessary rights to submit the User Content
- Your User Content does not violate the privacy rights, publicity rights, copyrights, or other rights of any person or entity
- Your User Content does not contain any defamatory, libelous, obscene, or otherwise unlawful material
9.3 Content Moderation
We reserve the right, but have no obligation, to monitor, edit, or remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We do not endorse any User Content or any opinion, recommendation, or advice expressed therein.
10. Third-Party Links and Services
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with the use of any third-party websites, services, or resources. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
11. Disclaimers and Limitations of Liability
11.1 Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that:
- The Website or Services will be uninterrupted, secure, or error-free
- The results obtained from the use of the Website or Services will be accurate or reliable
- The quality of any products, services, information, or other material obtained through the Website will meet your expectations
- Any errors in the Website will be corrected
11.2 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QUAKTORXTHUL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Website or Services
- Any conduct or content of any third party on the Website
- Any content obtained from the Website
- Unauthorized access, use, or alteration of your transmissions or content
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR £100, WHICHEVER IS GREATER.
11.3 Exceptions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Quaktorxthul, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to:
- Your use of or inability to use the Website or Services
- Your violation of these Terms
- Your violation of any rights of another party, including any intellectual property rights
- Your User Content
- Any fraudulent or illegal activity
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
13. Termination
We may terminate or suspend your access to the Website and Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the Website and Services will immediately cease.
You may terminate your account at any time by contacting us at assist@quaktorxthul.world. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
14.2 Jurisdiction
Any disputes arising out of or related to these Terms or the use of the Website or Services shall be subject to the exclusive jurisdiction of the courts of England and Wales. You agree to submit to the personal jurisdiction of such courts.
14.3 Dispute Resolution
Before filing any formal legal action, you agree to first contact us at assist@quaktorxthul.world to attempt to resolve any dispute informally. We will make reasonable efforts to resolve disputes amicably.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and us regarding the use of the Website and Services and supersede all prior agreements and understandings.
15.2 Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Quaktorxthul.
15.4 Assignment
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
15.6 Notices
All notices to you will be provided by email to the address you provided or by posting on the Website. Notices to us should be sent to assist@quaktorxthul.world or to our registered address.
16. Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
Email: assist@quaktorxthul.world
Phone: +44 20 8951 0155
Postal Address: Quaktorxthul, 1 Portal Way, London W3 6RS, United Kingdom
We will respond to your inquiry as promptly as possible.